1.0

Current Version:

Nuage

Vendor:

http://www.nuage-cafe.com

Website:

Sandbox:

Summary

CaféBiz is Nuage’s solution for Social Business Collaboration with integrated document routing. Designed to streamline the document and knowledge sharing process and improve collaborative efforts amongst organizational teams, CaféBiz generates business efficiencies both within organizations and with external business partners. By providing a traceable solution for review and approval of documents, which we call “Routings,” Cafébiz offers companies the opportunity to go beyond simple file sharing and collaboration and take workplace productivity to a new level.

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Categories

To make all tools comparable for you, we have created a set of categories where every tool has its own description, whether it fullfills the categories or not. You can read a detailed description of each category on this page.


Enterprise Communication

CaféBiz is built on the Nuage Café chassis, which gives users access to the Café communication and collaboration platform. Designed to function like the social networking tools we use in our personal lives, CaféBiz delivers on quick and seamless communication. An instant message feature further provides the ability for real-time communication, collaboration and ad-hoc innovation.

Collaboration and Knowledge Exchange

CaféBiz allows you to collaborate with colleagues and external business partners by securely uploading and sharing files, creating groups and events, providing a blogging platform to ask questions and post ideas for team/workplace feedback, and very importantly, by providing a collaborative process for traceable document review and approval, which we call “Routings.” Just like our basic Café offering, a "Groups" feature further leverages the collective knowledge of the organization and facilitates collaboration without the need for time-consuming meetings and back-and-forth email communications.

Social Networking and Expert Search

With CaféBiz, you get the same outstanding social networking and expert search features offered by our Nuage Café product. Because CaféBiz is also built on an open platform, the opportunity for social networking and expert search is enhanced and includes all members of the Café/CaféBiz community who have public profiles. The "Groups" capability is also an excellent way to create a Café network, whether it is an internal work group or department, a group of internal employees and external partners working together on a project, or even a group of professionals who simply share common interests.

Personal Information Management

CaféBiz allows you to manage your personal information and control the visibility of that information via a dedicated profile page. The "My Profile" page shows relevant updates and accessible colleagues, blogs, members, shared documents, and groups that you belong to.

Project Management

CaféBiz takes project management a step beyond what other well-known social enterprise tools offer. In addition to managing the ownership of folders and the ability to share documents, CaféBiz allows for the management of document review and approval processes via the “Routings” capability. You can use CaféBiz routings to: - Create and save routing lists that include any mix of approval, review, and “FYI” tasks for individuals and groups - Assign due dates to each entry in a routing list - Optionally give others permission to use any routing list - Allow authorized users to attach a routing list to any document or folder of documents and initiate the routing - View the state of in-process routings - Audit the history of completed routings - Automatically notify participants when it is their turn in the routing and when action is overdue - Keep involved parties automatically up-to-date about progress, overdue requests, and completion of each routing

Operational Flexibility

To achieve flexibility in operations, a focus on process improvement, collaboration and the concept of “flattened” organizations is critical. With CaféBiz, companies have the opportunity to not only improve processes for file and information sharing and document review and approval processes, but also have an enterprise solution for bringing the organization to a singular level of communication and collaboration. Whether for the company CEO or an entry level staff member, CaféBiz delivers a common solution for collaboration and ad-hoc innovation at all levels of an organization.

Customization & Extensibility

CaféBiz currently offers features for customization of a user’s settings. Additional features are under development. Stay tuned!

Data & Security

In order to provide end-to-end security and end-to-end privacy, Nuage servers are operated by our hosting partner, Amazon Web Services (AWS). Enabling customers to ensure the confidentiality, integrity, and availability of their data is of the utmost importance to Nuage and AWS, as is maintaining trust and confidence. All data is hosted in USA based facilities. FedRAMP has granted AWS, Nuage's hosting partner, authority to operate in government agencies. For more details on our dedication to security, please visit http://go-nuage.com/security.

Vendor Position

With a global base of subscribers, Nuage’s solutions are being used by small to medium-sized companies in IT, graphic design and web development, consulting, manufacturing, and a variety of other industries. With our Nuage Gives Back and educational programs, we also have reach in non-profit and academic settings.

Support & Services

CaféBiz is provided via a cloud-based software as a service (SaaS) model that requires zero maintenance by the user. For customer support, we provide a "Support" tab at www.nuage-cafe.com. Prefer telephone support? Call us at 855.682.4344.

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