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Current Version:

Bloomfire

Vendor:

http://www.bloomfire.com

Website:

Sandbox:

Summary

Bloomfire is enterprise collaboration software that enables people to share expertise and find information. Bloomfire ignites increased sales, more responsive customer service, and stronger communication.

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Categories

To make all tools comparable for you, we have created a set of categories where every tool has its own description, whether it fullfills the categories or not. You can read a detailed description of each category on this page.


Enterprise Communication

Bloomfire also adds a social layer to intranet software, helping you break down internal communications barriers and understand what people want. Bloomfire allows your team to be part of the process, empowering them to post helpful content for their peers, ask and answer questions of one another, and find and follow team experts to seek out information that will help them become better at their jobs.

Collaboration and Knowledge Exchange

Traditional collaboration software only paints half the picture. If you are looking for a tool to help you discover new people, create new connections, and easily identify hidden talent, Bloomfire is what you've been looking for. Bloomfire is truly a social collaboration tool: allowing people to come together to share what they know and learn what they don't. Drag yourself out of email trains of CCs and BCCs and discover Bloomfire's ability to quickly and easily identify experts. Group collaboration will begin to look completely different to you by redefining who you consider to be on your ‘team.'

Social Networking and Expert Search

Bloomfire is a people-driven knowledge base that incorporates aspects of thriving social networks but focuses on content, giving you one place to go to share any type of content and ask questions of the entire community. That content and those answers then live on, allowing anyone needing that information to self-serve in the future, see historical commentary on a subject, and understand the evolution of processes and decisions in your organization.

Personal Information Management

Your feed is the primary place where you can browse the questions and content that are most relevant to your interests. Items dynamically appear in your feed based on the most recent contributions authored by people you follow, contributions associated with a tag you are following, and contributions that are part of a group you are a member of.

Project Management

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Operational Flexibility

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Customization & Extensibility

Whether your Bloomfire is set up as a public-facing customer service community or an internal knowledge sharing community, it's important that it represents YOUR company. We've made customization simple. Pick custom colors to match your company's brand identity. Choose a custom URL that includes your company or team name. Upload your company logo. Use a fully customizable promo box to preview the purpose of your Bloomfire community. Throw in a short video to welcome people to the community.

Data & Security

All communication to and from Bloomfire's servers is done over robust industry standard 128-bit SSL (Secure Socket Layer) encryption to our secure cloud platform. Bloomfire has partnered with Amazon Web Services, a SAS70 TYPE II certified organization for its cloud-hosting platform. This platform ensures locked down, privately known locations and uses multiple security layers to prevent unauthorized access to the hardware and infrastructure.

Vendor Position

Bloomfire is easy-to-use enterprise social software that enables people to share expertise. It makes content widely available and can be used to coordinate projects, find experts, facilitate social interaction, retain knowledge, and keep people informed. Bloomfire improves employee productivity, collaboration, and sharing of tribal knowledge and also supports customer and partner communities. It fosters increased sales, more responsive customer service, and stronger communication.

Support & Services

We provide onboarding training sessions that include custom strategies for launch, engagement, and continuing adoption. We also offer data migration services. Our customers are also active in our customer support community: https://community.bloomfire.com/.

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